Support

Need help with your charging station, charge card or account? Choose below how we can help you.

How can we help you?

FAQs

Start here with the answers to our most frequently asked questions about charging, tariffs and invoicing.

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Chat with us

Ask EVLyne, our assistant, straight away. During office hours a team member takes over the conversation when needed.

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Manuals

Step by step through the platform: charge sites, charging stations, charge cards, invoices and settings.

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Support for installers

Choose one of these common topics:

Using the learning mode on a charge point Changing a charge point’s configuration Setting up home charging for an employee Manuals per brand Technical settings and load balancing

24/7 support for drivers

At a charging station and the session won’t start, or your cable is stuck? Our driver line is available day and night, weekends included.

This number is for drivers at a charging station only. For anything else, email us: support@wattify.be

Wattify

Kriephoekstraat 25
9230 Wetteren, Belgium

Company details

  • Business name: Wattify BV
  • VAT No.: BE 0777.610.990
  • Company registration No.: 0777.610.990
  • IBAN: BE78 3632 1719 7386
  • BIC: BBRUBEBB
2,500+ Charge points
1,000,000+ Charging sessions
17,500+ MWh Energy delivered

Have a specific question or need a solution?

Our team is happy to think along with you